Theme: Horizontal Doypack Machine
Published by: Stephen-President
Country: Australia
Customer: Company BW
Product: Granola Clusters, Mixed nuts
Packing by: Stand-up pouch
As a business that's committed to creating premium health-conscious snacks including granola clumps and nut mix to health powder we realized that selecting the right packaging equipment was vital to our success. Our products require not just exact filling and sealing, but also flexible packaging solutions to satisfy the needs of consumers. As we began to explore machines, we were privileged to have worked with a sales engineer in Landpack whose skills and professionalism surpassed our expectations.
From the first moment of our conversation, the sales representative displayed compassion and understanding of our specific needs. her instructions included::
1. Selection of machines: 4 head linear weigher with horizontal premade pouch machine.
2. Future-proof design: We suggest leaving space to incorporate an auger filler at a later date to handle powders.
3. Multi-tasking: Able to handle the granola clusters (~25 millimeters, 500 g) as well as chocolate-coated nuts (20-25 millimeters, 50-100 grams) as well as seeds and powders.
This packing solution gave us confidence not only in our immediate production, but as well for the long-term future growth. It was evident that the suggestions was based on extensive industry knowledge and a genuine concern for our company's success.
We were extremely pleased with the communication throughout the entire process. The most important aspects were:
Up-to-date information: regular updates on progress and precise timelines.
Problem-solving: Dealing with small issues like splitting deposits because of bank limits with patience and professionalism.
Logistics support: Correct packing information is provided to ensure efficient coordination between our company and carriers.
This kind of service provided peace of our minds, and also ensured that everything was on time.
After we received the machine, it has provided exactly what we had hoped for:
1. Speed and accuracy: It runs approximately 15 bags per minute for 500g of fills, with exceptional accuracy.
2. Variable output: Faster speeds are achievable with smaller snacks (35-60 grams).
3. Flexible sizes for packaging: From 100x140mm up to 200x300mm bags, keeping the quality and presentation.
Beyond the technical details, Landpack's attention to detail made our experience truly exceptional. Unlike other suppliers, every interaction was genuine and professional. At one point, I told her directly, "You did an excellent job answering my questions and procedures. I found you to be incredibly helpful and professional. We truly feel like we have more than just a supplier; we have a partner.
This machine is only the beginning for us. We are sure we will be adding additional lines and moving to larger formats. We are thrilled to work together with Landpack. Being able to count on someone who has the most advanced technical expertise with an efficient, friendly service helps us stay on track to continue expanding.
From beginning to end, the experience was outstanding. The advice, the regular periodic updates, the care for details, and the professional but welcoming manner -everything was a huge factor in making the entire process enjoyable and easy. We would recommend this company to anyone seeking packaging solutions. They are for us not only suppliers. They're real partners, and we are grateful to have them at our side when we strive to take our products to the next level.
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